Returns, Shipping and Privacy
A word about our privacy
RETURNS & EXCHANGES
Items must be returned unopened, unused and in same condition as received, otherwise Brain & Body cannot accept returns at this time. Product to be exchanged for equal or higher value within 14 days maximum time and shipping charges as buyers responsibility. If your item has arrived damaged, please contact us at firstname.lastname@example.org within 5 business days for an equal replacement/exchange. All sale items are final sale.
SHIPPING & HANDLING
All domestic orders are shipped Royal Mail within 3-5 business days (M-F). For questions about international shipping, drop us a line at email@example.com
We only collect personal information from you when you: (1) register on the Site; (2) complete a survey; (3) contact us; and (4) order products and services. This personal information may be collected from you during either online or off-line transactions or contact with us.
As part of the standard operation of the Site, we may collect certain non-personal information from you, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data.
ACCESS TO INFORMATION YOU PROVIDE TO US
You may access any personal information you provide to us, correct or modify any such personal information, or direct us to make no further use of your personal information. To do so, please send an email with your request to firstname.lastname@example.org
USE OF INFORMATION
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with targeted offers and advertising on the Site; (3) to contact you with information and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to address problems with the Site, our business or our products and services; and (7) to protect the security or integrity of the Site and our business.
DISCLOSURE OF INFORMATION
We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from Site visitors.
We do not direct the Site to, nor do we knowingly collect any personal information from, children under thirteen.
THIRD PARTY WEBSITES